Terms & Conditions
1. Company Information
This website is owned and operated by Mummiversal Foods Pvt Ltd (“Company,” “we,” or “us”). For the purpose of these Terms and Conditions, “you,” “your,” “user,” or “visitor” refers to any natural or legal person visiting our website and/or agreeing to purchase from us.
Our registered operational office is:
H No 1739/10,
Opp New Bus Stand, Datta Nagar, Vinchur, Nashik – 422305, Maharashtra, India
GST No: 27AATCM0484G1Z3
Email: Evanyaorganics@gmail.com
Phone: 7757900877
2. Use of Website
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The content of this website is subject to change without notice.
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We do not warrant the accuracy, timeliness, completeness, or suitability of any information or materials on this website for any particular purpose.
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Your use of any information or materials on this website is entirely at your own risk.
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It is your responsibility to ensure that any products or services available through our website meet your specific requirements.
3. Intellectual Property
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All content on this website — including but not limited to design, layout, graphics, text, and images — is owned by or licensed to Mummiversal Foods Pvt Ltd.
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Reproduction of any content is prohibited except in accordance with our copyright notice.
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All trademarks reproduced on this website that are not owned by us are acknowledged where applicable.
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Unauthorized use of any content on this website may give rise to a claim for damages and/or constitute a criminal offence under applicable law.
4. Orders and Acceptance
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By placing an order, you represent that all information provided is valid and accurate.
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Orders may only be placed by persons who are 18 years or older with the legal capacity to contract.
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All orders are subject to availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors, stock unavailability, or suspected fraud.
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An order is considered accepted only upon dispatch confirmation via email.
5. Pricing
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All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
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Shipping charges, if applicable, will be shown at checkout.
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In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
6. Product Quality & Perishable Items
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Our products are food items and are perishable in nature. Please refer to the shelf life and storage instructions on the packaging.
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We are not responsible for spoilage resulting from improper storage after delivery.
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Please report any quality issues within 7 days of receipt by emailing Evanyaorganics@gmail.com.
7. Delivery & Shipping
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We ship across India. Delivery timelines are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.
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We are not liable for delays caused by third-party logistics partners.
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Risk of loss and title for products pass to you upon delivery to the shipping address provided at checkout.
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In case of a failed delivery due to incorrect address or unavailability of recipient, re-delivery charges may apply.
8. Payments
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We accept payments via UPI, net banking, credit/debit cards, and other available payment methods at checkout.
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All transactions are securely processed through our payment gateway. We do not store your card or banking details.
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In case of a payment failure, please check with your bank before retrying to avoid duplicate charges.
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Cash on Delivery (COD), if available, will be displayed as an option at checkout.
9. Third-Party Links
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Our website may include links to third-party websites for your convenience.
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We have no control over the content or policies of such websites and are not responsible for them.
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Accessing third-party sites is entirely at your own risk.
10. Limitation of Liability
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To the fullest extent permitted by law, Mummiversal Foods Pvt Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.
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Our total liability for any claim shall not exceed the amount paid by you for the product in question.
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We shall not be liable for any loss arising directly or indirectly from declined payment authorization due to cardholder limits or bank restrictions.
11. Indemnification
You agree to indemnify, defend, and hold harmless Mummiversal Foods Pvt Ltd and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with your use of the website, violation of these Terms, or infringement of any third-party rights.
12. Force Majeure
We shall not be held liable for any failure or delay in performance of our obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to natural disasters, floods, fires, pandemics, government restrictions, or courier disruptions.
13. User Conduct
You agree not to:
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Use our website for any unlawful purpose or in violation of any regulations
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Submit false, misleading, or fraudulent orders or information
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Attempt to gain unauthorized access to any part of our website or systems
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Reproduce, duplicate, copy, or exploit any part of the website without our express written permission
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Post or transmit any harmful, offensive, or inappropriate content
14. Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. You agree to accept responsibility for all activities that occur under your account. Notify us immediately at Evanyaorganics@gmail.com if you suspect any unauthorized use of your account.
15. Cancellation & Refund Policy
All cancellations, returns, and refunds are governed by our separate Cancellation, Returns & Refund Policy, which forms a part of these Terms and Conditions and should be read in conjunction with this document.
16. Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra, India.
17. Amendments
We reserve the right to revise these Terms and Conditions at any time. The updated version will be posted on this page with the revised date. Your continued use of the website after any changes constitutes your acceptance of the revised Terms.
18. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are:
Mummiversal Foods Pvt Ltd H No 1739/10,
Opp New Bus Stand, Datta Nagar, Vinchur, Nashik – 422305, Maharashtra, India
Email: Evanyaorganics@gmail.com
Phone: 7757900877
The Grievance Officer can be contacted between 10:00 AM – 6:00 PM IST, Monday to Saturday.
19. Contact Us
For any queries related to these Terms and Conditions, please reach out to us:
Company: Mummiversal Foods Pvt Ltd H No 1739/10,
Opp New Bus Stand, Datta Nagar, Vinchur, Nashik – 422305, Maharashtra, India
Email: Evanyaorganics@gmail.com
Phone: 7757900877
GST No: 27AATCM0484G1Z3